To access the HED System, please see the following link:

HED System login

Please see the link below to log into HED Commissioner:

HED Commissioner login

Operational efficiency

Image: HED operational efficiency information on a computer screen

HED operational areas focus on ways to improve trust efficiency to prevent loss of income, meet national targets and effectiveness.

Activity and finance

View inpatient and outpatient activity in multiple formats with the ability to drill down to perform activity benchmarking and trend analysis. Financial information is aligned to the latest HRG national tariff.

Length of stay

Analyse a variety of LOS options, including; overall length of stay, pre and post-operative, excess bed day usage, and also relative risk LOS analysing patients falling into the upper quartile longstayer category.


Benchmark outpatient non-attendance analysis (DNA), new to follow-up ratios and cancellation rates within NHS organisations.


Measure 2, 7, 14, 28, 30, 60, and 90-day emergency readmissions. Financial information is based on HRG the latest National Tariff and users can drill down to patient ID.

Referral to treatment times (RTT)

Measure waiting times from referral to the start of first definitive treatment in weeks at treatment specialty level.

Bed scorecard

Designed to provide an indication of the bed days that could be saved through the adoption of various methods.

Day cases

Monitor day case rates and conversion rates over time. Identify areas of good performance and potential areas for improvement and compare conversion rates with selectable peers.

Contact HED

For more information on HED, please get in touch via our contact page.


Any issues or queries are dealt with swiftly by the helpdesk. The training provided has been very useful and has enabled us to roll the tool out across the Trust by utilising the skills of our own staff and material provided by HED to train others.

Doncaster & Bassetlaw Hospitals NHS Trust